If you don’t want to provide personal information to us, then you don’t have to, however this may affect your use of this website.
1. TYPES OF PERSONAL INFORMATION WE COLLECT
The types of personal information we collect may include:
If you’re a customer and would like to deal with us anonymously or use a pseudonym, feel free to do so.
2. HOW WE COLLECT PERSONAL INFORMATION
We collect this information from you when you make an enquiry with us (for example, by telephone or email), purchase a product from us, sign up for a service via our website, subscribe to our Newsletter or submit a contact enquiry on our website, etc.
We are committed to using lawful and fair means to collect personal information and collecting it from others only when it is unreasonable or impracticable to obtain certain information from you directly. We collect personal information about you from:
We will destroy or de-identify information where we form the opinion that the information has been provided to us unlawfully or unfairly.
3. WHY WE COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION
We collect, hold, use and disclose your personal information as is reasonably necessary for us to perform our core functions and activities, including for the following purposes:
We will not use or disclose personal information for the purpose of direct marketing unless you have consented to the use or disclosure of the information for that purpose. Our third party provider Privacy Policies may differ in this regard.
Your personal information may be disclosed to international recipients in Australia and the United States as part of our ordinary business functions.
Please note that we will not disclose your personal information for any purpose other than the purpose for which it was collected without your consent, unless we are required to do so by law.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
5. LINKS TO OTHER SITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
6. HOW YOU CAN ACCESS AND CORRECT YOUR PERSONAL INFORMATION
Access: You can request details of personal information that we hold about you. We will respond to any request to access information within a reasonable time. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details set out below. We rely in part on you advising us when your personal information changes. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date and to notify you of the correction, unless it is impracticable or unlawful to do so.
Deletion: If you want us to delete personal information we hold about you or to not collect information from you for a specific purpose, such as targeted advertising, please contact us using the details set out below. Please note that if we agree to delete your information, because of backups and records of deletions, it may be impossible to completely delete your information without retaining some residual information. We will functionally delete the information and we will not sell, transfer, or use personal information relating to you in any way moving forward.
We will respond to any request to access, correct or delete information within a reasonable time.
7. HOW WE MAINTAIN THE SECURITY OF YOUR INFORMATION
We are committed to ensuring that the personal information we hold is secure and protected from misuse, interference, loss and unauthorised access, modification or disclosure. We undertake the following precautions to protect personal information we hold:
While we take commercially reasonable measures to maintain a secure website and business, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to you for any such occurrences. If a data breach occurs involving your personal information and the breach is likely to cause harm to you, we will notify you as soon as possible after the occurrence in accordance with our obligations under the Privacy Act and related legislation.
8. DO YOU LIVE IN THE EU?
Anzara Clark is committed to looking after our customers in the EU and we make every effort to comply with the GDPR.
9. WHAT IS PERSONAL DATA?
Any information relating to you.
10. WHAT IS PROCESSING?
Any operation on personal data like recording, structuring, storing etc.
11. WHO IS A CONTROLLER?
The person or body who determines how and why personal data is processed. In this case that’s us – Anzara Clark.
12. OUR COMMITMENT
The personal data we collect is:
a. processed lawfully, fairly and transparently;
b. collected for the specified, explicit and legitimate purposes including creating our mailing list, direct marketing, taking payment and getting your goodies to you;
c. adequate, relevant and limited to what is necessary for our purposes;
d. accurate, and where necessary, kept up to date (we will take every reasonable step to ensure that inaccurate personal data is erased or rectified without delay);
e. not stored than for longer than is necessary; and
f. processed in a manner that ensures appropriate security of the personal data.
13. YOUR CONSENT
Anzara Clark requests your consent to the processing of your personal data for the purpose of creating our mailing list, marketing, taking payment and distribution/deliveries.
You give us consent to process your personal data. You can withdraw that consent at any time by sending an email to email@example.com. If you ask us to, we will stop using your personal data as soon as possible.
14. HOW ANZARA CLARK WILL WORK WITH YOUR PERSONAL DATA
To help you to understand how we will work with your personal data we set out some key information below. As always if you have any questions just ask – we are here to help!
Who is the controller of the data? Ann Karen Clark
Privacy contact: Ann Clark
What are the purposes for processing the personal data? Creating our mailing list, direct marketing, taking payment and getting your goodies to you or to the lucky receiver!
Who receives your personal data? Your data is received by us, Ann Karen Clark, and by our key suppliers including our distribution and delivery team, and our marketing platforms like Facebook and Instagram.
Will we transfer data to a third country? Yes. We use Stripe to process financial transactions in Australia and the United States.
How long will your personal data will be stored? We store all order and customer information indefinitely, unless otherwise stated. This is necessary for our legitimate business purposes and to fulfil the purpose for which we collected the data, for example, to make a delivery to you, to contact you for marketing purposes and to facilitate your easy and convenient use of our website and ordering system.
15. YOUR RIGHTS
You may request access to, rectification or erasure of your personal data, restriction of processing or object to processing for automated decision-making. You also have the right to data portability. We may request a reasonable fee to process a data portability request that is manifestly unfounded or excessive, based on the administrative costs of complying with the request. We will contact you promptly and inform you if we require payment of a fee. We will not be obliged to comply with the request until we have received the fee. Just contact us by phone or email if you have a request like this.
You have the right to lodge a complaint with a supervisory authority. Anzara Clark hopes that you will not have complaints but if you do please raise them with us. You also have a right to lodge a complaint with the supervisory authority in the EU Member state where you live or work.
Where we have collected data from you where you have ‘opted in’ for direct marketing purposes pursuant to an offer, the provision of your personal data is a contractual requirement for the delivery of an opt in material. Similarly, if you are arranging a delivery it is a contractual requirement to take the payment/billing details and delivery information. If you do not provide personal data, we will not be able to provide our products or services to you.
Is there automated decision making (including profiling)? Any automated decision making would only relate to decisions necessary for us to perform the services as agreed for you such as choice of delivery service provider or method. Please note that we also utilise Facebook and Instagram advertising services, which may also utilise automated decision making. Please refer to their privacy statement, available at https://www.facebook.com/privacy/explanation, for more information. Please note that we are not affiliated with or sponsored by Facebook or Instagram.
We may collect other personal data about you from other sources. All such data is obtained from government registers and is publicly available. The categories of personal data include names, addresses and contact details.
16. HOW YOU CAN MAKE A COMPLAINT ABOUT PRIVACY BREACH
17. HOW YOU CAN UNSUBSCRIBE OR OPT OUT
We like to keep our customers and website visitors up to date, so from time to time we’ll send you newsletters, invitations and updates. Not to worry: our emails will always come with an “Unsubscribe” button, so you can opt out at any time. To unsubscribe from our email database, or opt out of communications, use the “Unsubscribe” button in our communication or contact us using the details set out below.
You can also opt out of information collecting for advertising targeting by visiting www.aboutads.info/choices.
18. CHANGES TO THIS POLICY
19. CONTACT DETAILS
For any questions or notice, please contact us using these details: